1. You send us your list of items
2. We prepare our own list based on your list and email it to you for confirmation so that there are no differences in understanding between you the consignee and MyJapanaddress the Consignor. After you confirm that the list is okay.
3. We check prices and availability and time it would take to fulfill the order.
4. We present you a quotation and lead time and a rough estimate of when the container will be loaded onboard the vessel.
5. If you are satisfied with our quotation, we draw up a Contract or Agreement that stipulates the goods, amount, lead time, payment and shipping terms, terms and condition of the sea shipping agreement etc. The binding agreement is signed by both parties that is MyJapanAddress (Consignor) and you (Consignee).*Please read the “Supplementary terms of sea shipping Agreement” stated below.
6. We issue a proforma invoice if requested to.
7. You pay as agreed in the terms of payment in the contract.
8. We start fulfilling your order by purchasing the goods in your list and send you regular feedbacks accompanied with pictures on the status of your order.
9. When everything has been bought and we are ready with loading into a container depending on the terms of the sea shipping agreement, you will be requested to order a container if the freight is collect.
10. The container is vanned (you are provided with pictures detailing the vanning process from start to finish)
11. All export documentation is prepared and the container is transported to the Container yard for custom inspection and shipping.
12. We prepare a sample Bill of Lading (B/L) bearing the information available to us at that point in time and email it to you for confirmation and correction.Step 11 is repeated over and over until we get the final confirmation from you the consignee.
13. A copy of the draft B/L will be emailed to you and you can start to track your container.
14. The master B/L and other required documents would be sent to you by courier service DHL or FEDEX depending on your country before the vessel  reaches the   destination port and then you can start formalities to clear your container or goods. Click Here  for a graphic explanation

Dangerous and hazardous goods arranged by and sent to us from unknown sources will be returned to the sender.

    All accessory charges or cost incurred at the destination country will be the sole responsibility of the consignee. The consignee is required to do findings about the importation system in his/her home country before placing an order.

     Loss of non-containerized cargo either on-board, in-transit or at the deconsolidation point at the destination port is the sole responsibility of the consignee.

     The consignee is responsible for all demurrage incurred at the port of discharge.

    Transportation of the container from the discharge port or container yard to the devanning location are the sole responsibility of the consignee.

    Devanning of the container and all the associated cost are the responsibility of the consignee.

     All cost incurred for dropping of the container at the container depot in the destination country is the responsibility of the consignee.

     The consignee will be responsible for all cost incurred related to discrepancies in the Bill of Lading due to wrongful declaration.

     All cost related to “Discrepancy letter of credit” due to abnormalities in the documents provided to the bank by the consignee will be his or her responsibility.

     All charges related to “Discrepancy letter of credit” due to abnormalities in the documents provided to the bank and due to the consignee requesting the wrong document will be the consignee’s responsibility.

    The acquisition of an import license in your home country is your sole responsibility. MyJapanAddress can only help to provide a proforma invoice or any required document if requested.

    The consignee will be charged for all expenditures incurred when the consignee makes a request to MyJapanAddress to acquire consular invoice or declaration on he/her behalf.

    All expenditures incurred responding to the Container Security Initiative (CSI) will be borne by the customer.

    CSI is a U.S. cargo security program whereby containerized cargoes destined for the U.S maybe inspected on a selective basis at some foreign ports before loading on a vessel.

*

    Acquisition of an export license and all other export documentation here in Japan is the sole responsibility of MyJapanAddress.